
HOW WE HELP
How to arrange home care and access to JATS HOME CARE SERVICE
​
1. Call JATS CARE CUSTOMER LINE
You will be introduced to a case manager or care coordinator.
2. Check if you qualify for government-funded services
Your case manager will determine if you qualify. If you don’t qualify, You can arrange and pay for services directly through us
3. Tell the case manager about your needs
Your case manager will tell you what services your JATS Services organization can provide and what’s available in your community. G
4. Arrange a home visit
Your case manager will need to visit your home to assess your health.
If you qualify, your case manager will create a customized home care plan that meets your specific needs. If your needs change, your case manager can reassess your health and adjust your plan of care.
5. Apply for care
If you qualify for a cut in funded care, you can go ahead with that but if not you would have to pay
for your services in full.